Why efficiency must be a pre-requisite in load Shipping

By The Inspirer writer.

Some of the challenges faced by Rwandan importers from Asian countries such as China and Turkey are delays of products while others blame the companies that help them to deliver loads of transportation insecurity.

During special discussions with AsiaAfrica Logistics Ltd company in Kigali on Saturday, July 30, 2022, importers from Rwanda were assured of an improved security of their cargos as they join this company to work together.

Importers who worked with AsiaAfrica Logistics Ltd before said that they have never encountered losses.

Chantal Umutoni is one of those who faced challenges before she started working with AsiaAfrica Logistics Ltd. Umutoni confirms the difference in service delivery.

“it happens that when you go to pack your load in other companies and they tell you that it will arrive in 40 days, and you find that it takes 60 or 70 days. As I started working with this company, I found performance in their services.”

Innocent Mugenzi, another customer pointed out that there is a situation where a person imports a product like a car, agrees to pay for the container himself so that it will reach him without any problems but finally finds his car damaged.

“It chocked me once I ordered a car and I agreed to pay for the container myself to ensure security of my car but it finally happened that I found it broken. I realized that it’s because they added other things in my container like nails, it required me an additional Rwf5million to repair it.” Mugenzi said, requesting the new business logistics partner to make an improvement.

Faustin Bintunimana, Finance Manager of Asiafrica Logistics Ltd said that they established the company after learning from the challenges faced by traders, which they will solve by introducing a technology-based approach that respect a client.

“When we receive a customer, we ask him/her where he/she wants his/her cargo to go, and we direct the property according to the customer’s information., especially as a person who has his/her own container, we make sure that no one else puts other loads,” he said.

Meshake, is the Director General of this company, he said that their company is based on the needs of the client, which distinguishes them from those who are exposed to the habit of seeking profit only.

“We want to provide services that are mainly based on what our clients want from us without our own emotions and benefits.”

Rwandan importers have also requested the new logistics company to appoint an English-speaking Rwandan to help them during their deliveries in China to be able to work with the Chinese exporters who often do not speak English to help check the packaging of the loads.

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